Terms of Use

These web pages may contain inadvertent inaccuracies or typographical errors and given the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in the information contained in these web pages. These will be corrected at Semedy AG's discretion, as they are found.

While we have made every attempt to ensure that the information contained in these web pages is true, correct and has been obtained from reliable sources, Semedy AG is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in these web pages is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information and without warranty of any kind, express or implied, including, but not limited to, warranties of performance, merchantability and fitness for a particular purpose. In no event will Semedy AG, its group member companies, related corporations, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in these web pages or for any consequential, special or similar damages.

Certain links in these web pages connect to other web pages maintained by third parties over whom Semedy AG has no control. Semedy AG makes no representations as to the accuracy or any other aspect of information contained in other web pages.

Last updated: October 2, 2018

1. Introduction

Semedy is a software and consulting services company with international operations and subsidiaries in the US, Switzerland and the European Union. Semedy provides software solutions supporting clinical knowledge management for healthcare providing institutions and content developers.

At Semedy the privacy and security are of paramount importance. Semedy is committed to protecting the data you share with us. This privacy policy explains how Semedy processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through diverse channels.

All information and Personal Data is stored securely and is accessed by authorized personnel only. Semedy implements and maintains appropriate technical, security and organizational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.

2. General Principles

With regards to Personal Data, and following the European General Data Protection Regulation (2016), Semedy operates on the following principles:

a) the fair and transparent collection and processing of Personal Data;
b) the legitimate interests pursued by Semedy in the context of providing its services;
c) the protection of Personal Data from data breach through technical measures (e.g. data encryption) and organizational measures (e.g. only authorized users given password-protected access);
d) the rights of individual data subjects to view, export, correct, and/or delete what data we hold on that data subject on request by that data subject, unless contradicted by country laws of Switzerland, the EU or the United States of America;
e) the timely notification of Personal Data breaches to data subjects;
f) the provision of appropriate safeguards and adequate protections for Personal Data transfers to third countries.

3. Collection and Use of Personal Data

3.1. Journalist contact data

Semedy collects Personal Data, such as, but not limited to, personal contact details, name, e-mail address, postal address, phone number, organization name for the purposes of providing the individual with information and updates on Semedy’s products and services, for example via delivery of press releases or invitations to press events.

3.2. Business contact data

Semedy collects Personal Data such as, but not limited to, personal contact details, name, e-mail address, postal address, phone number, organization name for the purposes of providing the individual with information and updates on Semedy’s products and services, for example via delivery of newsletters and other mailings. Semedy collects the Personal Data in connection with

Notification of a service offered through the various platforms offered by the Company.
When you enter your e-mail address or your mobile phone number on the website.
If you contact us via email, by phone, our websites and social media.
If you sign up for email subscriptions, or contact us through online forms
Your visit to our websites and app, including but not limited to traffic data, location data, communications data, such as the IP address, type of device, operating system and browser type used for the visit.

3.3. Human Resources data

Semedy collects Personal Data of its employees like name, address, e-mail, Skype name, phone number, birth date, bank account details, appraisal information, time tracking information, AHV number (or equivalent in other countries), etc., for processing salaries, adhering to good company governance and for satisfying legal requirements in regard of social security. We need to keep Human Resources data for ten years by law.

Semedy collects Personal Data of job applicants from their curriculum vitae (CV), application documents, interviews, or information that is considered relevant to the entire application, selection, and evaluation process, such as, but not limited to, name, address, e- mail, Skype name, phone number, birth date, etc., for evaluating the applicant’s suitability to work at Semedy. Semedy will only share your data with company personnel who are involved in the recruitment process. We will not share your data with third parties or use your data for other purposes besides recruiting. Semedy will maintain the highest level of privacy, security and confidentiality; however, data involved with the application process may not be transmitted through encrypted means as we do not control all electronic transmission means. - Semedy will keep your information until the specified position or positions you are being considered for are filled. We cannot estimate how long the recruiting process will last, but the process will end when a candidate is successfully contracted or if Semedy decides to close the open position and discontinue recruiting. Once the recruiting process has ended or the position is filled, Semedy will delete your data not later than six months after, unless you are being considered for other roles. The applicant will be informed in case that Semedy wants to keep the information in the database for future positions. Your data will be deleted if you decide to withdraw your application.

3.4. Website Visitors

Semedy may collect, record and analyze information of visitors to its website. We may record your IP address and use cookies. Semedy may add information collected by way of page view activity. Furthermore, Semedy may collect and process any Personal Data that you volunteer to provide to us in our website’s forms.

Such Personal Data may comprise information such as, but not limited to, your IP address, first and last name, your postal and email address, your telephone number, your job title your areas of interest, interest in Semedy products, and certain information about the company you are working for (company name and address), as well as information as to the type of relationship that exists between Semedy and yourself.

Semedy gathers data about visits to the website, such as, but not limited to, numbers of visitors and visits, Geo-location data, length of time spent on the site, pages clicked on, and where visitors have come from.

3.4.1. Purpose of processing Personal Data

Semedy uses the collected data to communicate with visitors, to customize content for visitors and to improve its website by analyzing how visitors navigate its website.

3.4.2. Sharing Personal Data

Semedy may also share such information with service vendors or contractors to provide a requested service or transaction or to analyze the visitor behavior on its website.

3.4.3. Cookies

What are cookies?

Cookies are small text files that are stored on your computer when you visit certain web pages.

We use cookies on your browser to understand how you are using our website, via analytics tools, such as Google Analytics. Our cookies do not store sensitive personally identifiable information such as your name, e-mail address or phone number. Please note that the cookies we use cannot harm your computer.

If you prefer not to have our cookies on your device, we advise you to disable them in your web browser settings.

Google Analytics cookies

Google Analytics is a web analytics service provided by Google, Inc. Google Analytics sets cookies to allow us to evaluate and report on how users interact with our website content. As a user navigates between web pages, Google Analytics allows us to record information about the page(s) a user has seen, for example the URL of the page.

All data are anonymized meaning the cookies carry no personally identifiable information. The cookies help us to understand our visitors’ behavior and allow us to make improvements to enhance our users’ experiences.

For more information, go to the page Google Analytics Cookie Usage on Websites.

3.4.4. Links to other sites

Please be aware that while visiting our site, visitors can follow links to other sites that are beyond our sphere of influence. Semedy is not responsible for the content or privacy policy of these other sites.

4. Retention and deletion

Semedy will maintain the data for as long as the data is required for the purposes mentioned above, until the individual withdraws consent or as long as it is necessary for legal purposes.

For Human Resources data

We need to keep Human Resources data for ten years by law.

For all others

Individuals may withdraw consent at any time by contacting privacy@semedy.com.

Please note that withdrawal of consent shall not affect the lawfulness of Semedy’s use of Personal Data for the purposes mentioned above which occurred before the withdrawal of consent.

Individuals may request to view, correct, or delete their data in Semedy’s database at any time by contacting privacy@semedy.com.

If you believe that we do not respect your rights, please contact the Company or you can contact the Data Protection Authority in your country, please find the right one here. Legal address of Semedy: Semedy AG, Baarerstrasse 82, CH – 6300 Zug. e-mail address: privacy@semedy.com.

5. Changes of the Privacy Policy

We assume that you have read this document and agree to its contents. We reserve the right to change our privacy policy as necessity dictates. Continued use of Semedy’s website after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy.

Business contacts and journalists who are stored in Semedy's business contacts database are also informed of such changes and have the same rights to remove their details from the contacts database.

Employees are also informed of such changes by internal means.

Only current job applicants are informed of such changes.

6. Further Information

If you have any further questions regarding the data Semedy or its subsidiaries collects, or how we use it, then please feel free to contact us by email at: privacy@semedy.com or in writing at Semedy AG, Baarerstrasse 82, CH – 6300 Zug.