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Professional Services

Our expert team is available to solve your organization’s biggest challenges.  

A partnership, right from the beginning.

Our team of knowledge engineers, data scientists and software engineers have been in the knowledge management business for more than 50 years. We specialize in building custom solutions that dramatically improve the efficiency and quality of your content. After working with you to identify areas of opportunity, we provide ongoing support to ensure that you are receiving the highest standard of service possible.

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Our experienced experts are here to help you every step of the way. We’ll help you implement the Semedy platform, integrate it with your existing software and train your team to take their knowledge management to the next level. What makes Semedy different is the time we dedicate to ensuring that within months, you and your team are experts at the software yourselves.

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We help your team learn the Semedy software inside and out. We provide workshops, one-to-one sessions and reference material.   

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We help integrate our platform with your existing software, and provide training to ensure your team is up to speed. 

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We help to define and implement content governance and curation processes, so

you get the most benefit from the platform.


Every business has its own complexities and challenges. We rely on years of experience in knowledge management, informatics and software development when tackling content challenges. We’ll work with you to build business-specific solutions that will make your content preform like never before.

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Tailored Software Applications

Our team of software engineers will work with you to develop new software applications for your needs.

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Custom Content Assets

We design and author highly specialized content assets to make sure that you have the tools you need.

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Recruit & Train


We're always happy to tap into our network to recruit and train content specialists and decision support resources. 


We deliver, manage and maintain a wide variety of content for our system, and continually make additions to keep it up-to-date. We'll work with all types of content to help your knowledge thrive. 


Reference Content

Our experts can develop, model and deliver a variety of reference content. Periodic updates always keeps them up-to-date.


Managing Your

Own Content

We don't just work with reference content. If you have your own own content, we can help you integrate it into the KMS system.




Whether it's through training or consulting, we help you model content for maximum reusability, evolution and tracking.

Types of content




Value sets & classification rules

Decision support rules


Healthcare pathways & order sets

Data elements & information models

Documentation templates, including forms and flowsheets

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